Privacy Policy

At Classy Glow, your privacy matters to us. We are committed to protecting your personal information and ensuring that your experience with our website is safe, secure, and transparent.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Classy Glow is a premium skincare brand dedicated to creating thoughtfully formulated skincare products designed to nourish, hydrate, and support healthy-looking, radiant skin.

If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this page.

2. Information We Collect

We may collect the following types of information.

Personal Information

Information you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Account Login Details
  • Order History

Payment Information

Payments are securely processed by trusted third-party payment providers.

Classy Glow does not store your complete debit or credit card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral Source
  • General Location (where available)

This information helps us improve website performance and user experience.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Deliver purchased products
  • Communicate order updates
  • Respond to customer enquiries
  • Recommend products based on your interests
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Send promotional communications (only where permitted or where you have opted in)

4. Marketing Communications

If you choose to subscribe to our newsletter or promotional updates, we may occasionally send:

  • New product announcements
  • Exclusive offers
  • Skincare tips
  • Seasonal promotions
  • Company news

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us directly.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep your shopping cart active
  • Understand website traffic
  • Improve website performance
  • Personalize content where appropriate

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. How We Share Your Information

We respect your privacy.

We do not sell your personal information.

Your information may be shared only with trusted service providers where necessary, including:

  • Payment processors
  • Shipping and courier partners
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Customer support tools

These providers are only permitted to use your information for the services they perform on our behalf.

7. Data Security

Protecting your personal information is a priority.

We use reasonable technical and organizational measures designed to safeguard your information against unauthorized access, loss, misuse, or disclosure.

While no internet transmission or electronic storage method is completely secure, we continually work to maintain appropriate safeguards for your information.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information in a portable format

To exercise any applicable rights, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age required by applicable law to consent to data processing without parental involvement.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Third-Party Services

Our website may include links to third-party websites or integrate services provided by third parties.

These services have their own privacy policies, and Classy Glow is not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. International Data Transfers

If your information is transferred to or processed in another country, we will take appropriate measures to protect your personal information in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be published on this page along with a revised Last Updated date.

Your continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.