Terms Of Service

Welcome to Classy Glow. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.

1. About Classy Glow

Classy Glow is a premium skincare brand dedicated to providing high quality skincare products designed to support healthy looking, radiant skin through thoughtfully formulated daily care.

These Terms apply to all visitors, customers, and users of our website.

2. Eligibility

By using our website, you confirm that you:

  • Are at least 18 years of age or have permission from a parent or legal guardian.
  • Are legally capable of entering into a binding agreement.
  • Will provide accurate and complete information when placing orders or creating an account.

3. Products & Information

We strive to ensure that all product descriptions, images, pricing, ingredients, and availability are accurate.

However:

  • Product packaging may occasionally differ slightly from website images due to updates or manufacturing changes.
  • Colors displayed on your device may vary depending on your screen settings.
  • Product availability may change without prior notice.

We reserve the right to discontinue or modify products at any time.

4. Product Use

Classy Glow products are intended for external cosmetic use only.

Customers should:

  • Read all product instructions before use.
  • Perform a patch test before first application.
  • Discontinue use if irritation occurs.
  • Consult a qualified healthcare professional if you have known allergies or skin conditions before using new skincare products.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated in accordance with applicable laws.

5. Orders

When placing an order, you agree that:

  • All information provided is accurate.
  • Payment details are valid.
  • You are authorized to use the selected payment method.

Orders remain subject to acceptance and product availability.

We reserve the right to:

  • Decline any order.
  • Cancel orders suspected of fraud.
  • Limit purchase quantities.
  • Refuse service where necessary.

If your order cannot be fulfilled after payment, you will be notified and any eligible refund will be processed in accordance with our Refund Policy.

6. Pricing

All prices displayed on our website are shown in the applicable local currency unless otherwise stated.

Prices may change without prior notice.

Pricing errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the affected order and provide a refund if payment has already been made.

7. Payments

We accept secure payment methods made available during checkout.

Your payment information is processed through trusted third-party payment providers. Classy Glow does not store your complete payment card information on our servers.

8. Shipping & Delivery

Delivery times are estimates and may vary depending on:

  • Location
  • Courier services
  • Weather conditions
  • Public holidays
  • Customs processing (where applicable)

Once an order has been dispatched, delivery becomes the responsibility of the selected courier service.

Customers are responsible for providing accurate shipping information.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

For hygiene and safety reasons, certain skincare products may not be eligible for return once opened unless required by applicable consumer protection laws.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product photography
  • Graphics
  • Website design
  • Icons
  • Videos
  • Product descriptions
  • Text
  • Branding
  • Software

is the property of Classy Glow or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, copy, or commercially exploit any content without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with website security.
  • Impersonate another individual or organization.
  • Misuse our intellectual property.

12. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • Updating your account information when necessary.
  • All activities that occur under your account.

Please notify us immediately if you believe your account has been compromised.

13. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

Classy Glow does not control or endorse the content, privacy practices, or services provided by third parties and is not responsible for their actions.

14. Disclaimer

While we carefully formulate our products using thoughtfully selected ingredients, individual skincare results may vary depending on skin type, lifestyle, and consistent product use.

Information provided on this website is for general informational purposes and should not replace professional medical advice.

Always seek advice from a qualified healthcare professional regarding medical concerns.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Classy Glow shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website.
  • Purchase or use of our products.
  • Temporary website interruptions.
  • Unauthorized access to customer information resulting from events beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

16. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, legal requirements, or business practices.

Updated versions will be published on this page with a revised “Last Updated” date.

Your continued use of our website constitutes acceptance of any revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Classy Glow conducts its business, without prejudice to any mandatory consumer protection rights available under applicable law.